Last Updated: March 2026
Overview
Welcome to Maison Whitmore.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Maison Whitmore. By accessing our website, browsing our collections, or placing an order through our online store, you agree to be bound by the following Terms of Service, including all policies referenced within this document.
Please read these Terms carefully before using our website or services. By continuing to use our website, you confirm that you accept these Terms and agree to comply with them.
1. Eligibility & Account Information
By using this website, you confirm that you are at least the age of majority in your country or province of residence.
When placing an order or creating an account, you agree to provide accurate, complete, and current information, including billing, shipping, and payment details.
You are responsible for maintaining the confidentiality of your account information and for all activity conducted under your account.
2. Products & Availability
Maison Whitmore strives to present all products as accurately as possible. However, product colors and textures may appear slightly different depending on screen settings, lighting, and device displays.
We reserve the right to:
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Modify or discontinue products at any time
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Limit quantities available for purchase
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Update product descriptions, pricing, or availability without prior notice
We do not guarantee that products will appear exactly as displayed on your device.
3. Orders & Acceptance
Submitting an order does not automatically guarantee acceptance.
Maison Whitmore reserves the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear fraudulent, unauthorized, or intended for resale.
Once your order has been confirmed and processed, cancellation requests may no longer be possible.
If changes or cancellations occur, we will attempt to contact you using the information provided during checkout.
4. Pricing & Payments
All prices displayed on our website are listed in the applicable currency shown at checkout and may change without notice.
Prices do not automatically include:
Customers are responsible for any applicable taxes or customs fees required by their country or region.
By submitting payment information, you confirm that:
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You are authorized to use the selected payment method
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All billing information provided is accurate
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Charges incurred will be honored by your payment provider
5. Shipping & Delivery
Estimated shipping times are provided for convenience only and are not guaranteed.
Maison Whitmore is not responsible for delays caused by:
Risk of loss transfers to the customer once the order has been handed to the shipping carrier.
6. Intellectual Property
All content on this website, including but not limited to:
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Logos
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Branding
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Images
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Product photography
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Text
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Graphics
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Designs
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Website layout
is the property of Maison Whitmore and is protected under applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, or used commercially without prior written permission.
7. Third-Party Services & Links
Our website may contain links to third-party websites, services, or tools for your convenience.
Maison Whitmore is not responsible for the content, policies, or practices of any third-party platforms or services.
Your interaction with third-party websites is entirely at your own risk.
8. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our services, you acknowledge that certain information may be processed through trusted third-party providers, including Shopify and payment processing partners.
9. Customer Reviews & Feedback
If you submit reviews, comments, suggestions, or other feedback to Maison Whitmore, you grant us the right to use, reproduce, publish, and display such content for marketing, promotional, or operational purposes.
You agree that any submitted content:
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Does not violate the rights of others
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Is not unlawful, misleading, abusive, or offensive
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Does not contain malicious software or spam
We reserve the right to remove any content at our discretion.
10. Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to:
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Product descriptions
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Pricing
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Promotions
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Availability
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Shipping times
Maison Whitmore reserves the right to correct any errors and update information at any time without prior notice.
11. Prohibited Use
You may not use our website or services:
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For unlawful purposes
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To violate intellectual property rights
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To distribute malicious code or spam
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To interfere with website security or functionality
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To collect customer data without authorization
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To impersonate another person or entity
Violation of these Terms may result in immediate termination of access to our services.
12. Limitation of Liability
To the fullest extent permitted by law, Maison Whitmore shall not be liable for any indirect, incidental, consequential, or special damages arising from:
All products and services are provided “as is” and “as available” without warranties of any kind unless otherwise required by law.
13. Indemnification
You agree to indemnify and hold harmless Maison Whitmore, its affiliates, service providers, and partners from any claims, damages, liabilities, or expenses resulting from your violation of these Terms or misuse of our services.
14. Governing Law
These Terms of Service shall be governed and interpreted in accordance with applicable laws and regulations within the jurisdiction in which Maison Whitmore operates.
15. Changes to These Terms
Maison Whitmore reserves the right to update or modify these Terms of Service at any time.
Any updates will be posted on this page with a revised effective date. Continued use of our website following any changes constitutes acceptance of those updates.
16. Contact Information
Maison Whitmore
Email: info@maisonwhitmore.com
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM
