Last Updated: March 2026
Maison Whitmore operates this website and all related services, content, features, and products provided through our online store. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with Maison Whitmore, we may collect certain personal information, including:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment and transaction details
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Account information and preferences
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Order history
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Communication and customer support inquiries
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Device and browser information
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IP address and usage data related to website activity
How We Collect Information
We collect information in several ways, including:
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Directly from you when placing an order, contacting us, or subscribing to updates
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Automatically through cookies and similar technologies when using our website
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Through trusted third-party service providers involved in payment processing, analytics, marketing, and order fulfillment
How We Use Your Information
Your information may be used to:
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Process and fulfill orders
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Provide customer support
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Improve our website and shopping experience
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Personalize product recommendations and content
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Send order confirmations and updates
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Prevent fraudulent or unauthorized activity
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Communicate promotional offers, newsletters, or marketing updates
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Comply with legal obligations and protect our business
Marketing Communications
If you subscribe to our newsletter or marketing communications, you may receive occasional emails regarding new collections, promotions, and updates from Maison Whitmore.
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
Sharing of Information
Maison Whitmore does not sell your personal information.
We may share limited information with trusted third parties strictly necessary to operate our business, including:
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Payment providers
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Shipping and logistics partners
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Website hosting providers
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Analytics and marketing platforms
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Customer support services
These third parties are required to handle your information securely and only for authorized business purposes.
Shopify Services
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer products and services to our customers.
Your information may be processed securely through Shopify and its integrated services in accordance with Shopify’s own privacy practices.
For more information, please visit Shopify’s Privacy Policy.
Cookies & Analytics
Maison Whitmore uses cookies and similar technologies to improve website performance, analyze visitor behavior, remember preferences, and enhance your browsing experience.
You may disable cookies through your browser settings, though some features of the website may not function properly as a result.
Data Security
We take reasonable precautions and security measures to help protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
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Request access to your personal information
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Correct inaccurate information
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Request deletion of your personal information
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Withdraw consent to marketing communications
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Request a copy of your stored data
To exercise any of these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites or services. Maison Whitmore is not responsible for the privacy practices, policies, or content of third-party websites.
Children's Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised effective date.
Contact Information
Maison Whitmore
Email: info@maisonwhitmore.com